Okay so, you're here because something in your Boston business feels clunky. Maybe it's data entry, maybe it's customer service replies, maybe it's just too much manual checking of things. Whatever it is, you've heard AI can help, but all the articles sound like they're written for NASA.
I get it. My whole deal is taking all that complex AI stuff and boiling it down to 'what can this actually do for _your_ business, specifically?' I don't pretend to be some huge agency with an army of developers. I'm one person, and I focus on getting a few things done really well for a handful of clients. If you're looking for someone to help you implement a specific automation, or just get a handle on what's even possible, you're in the right place.
## What I actually do for Boston clients
Mostly, I help Boston-based businesses cut down on repetitive tasks. Think about all those things you or your team do every single day that feel like busywork. Reading emails, summarizing documents, categorizing customer feedback, generating reports from various sources – these are all prime candidates for automation. I'm not talking about replacing your entire staff, obviously, but freeing them up to do more important, human-centric work.
For example, I've helped clients build small AI models to automatically draft personalized responses to common customer inquiries, reducing response times from hours to minutes. Another common project involves setting up automations that extract key data from incoming documents and populate spreadsheets or CRM systems, saving countless hours of manual data entry. It's about finding those specific pain points in your workflow and applying a tailored AI solution to them. Nothing more, nothing less.
## How a Boston engagement usually goes
Here's a rough idea of what it looks like when we work together. I try to keep it pretty straightforward.
1. **Initial Chat & Discovery (Week 1):** We'll hop on a quick call, maybe 20-30 minutes, to just talk about what's bothering you. What processes feel broken or take too long? No commitment, just a conversation. If it sounds like I can genuinely help, I'll send over a simple questionnaire to dig a bit deeper into your current setup and goals. Then I'll put together a concise proposal laying out a specific project scope.
2. **Deep Dive & Planning (Weeks 2-3):** If you're on board, we'll schedule a more in-depth session. This is where I really get into the weeds of your existing process. I'll ask a lot of questions, maybe look at some of your current tools or data. The goal here is to map out exactly what needs to be automated or optimized, identify the right AI tools, and define clear success metrics. I'll outline a step-by-step plan for implementation.
3. **Implementation & Development (Weeks 4-8, sometimes longer):** This is where I build out the solution. Whether it's setting up an AI-powered data extraction pipeline, integrating a custom chatbot, or optimizing an existing workflow with new tools, I'll be doing the heavy lifting. I'll check in regularly, showing you progress and getting your feedback to make sure it's heading in the right direction.
4. **Testing, Training & Handover (Weeks 9-10):** Once the solution is built, we'll rigorously test it to make sure everything works as expected. I'll provide clear documentation and, importantly, train you and your team on how to use and manage the new process. My goal isn't just to build something, but to make sure you're comfortable and confident running it on your own. I'm not gonna leave you hanging.
## What it costs, roughly
Okay, so this is always the tricky part without knowing your exact needs. I generally work on a fixed-fee project basis for specific automations, or sometimes a retainer for ongoing advisory. For a typical pilot automation project, you're usually looking at a range that accounts for my time to understand, build, and implement something tangible. Think of it more like investing in a solution that pays for itself over time by saving you hours. I'm always transparent with my pricing, and it's all laid out clearly in the proposal before any work begins.
## Who I'm usually NOT a fit for
Look, I'm not for everyone. If you're a massive corporation with a huge IT department and you need a team of 50 consultants, I'm probably not your guy. I also don't do custom software development from scratch. My focus is on using existing, reliable AI tools and platforms to optimize _your_ processes. If you're looking for someone to build a brand new AI product from the ground up, I can point you to folks who do that, but it's not what I specialize in. I work best with small to medium-sized businesses in Boston who have specific, tangible problems they want to solve with AI, and who appreciate a direct, no-nonsense approach.
## Getting in touch
If any of this sounds like it resonates with a problem you're facing in your Boston business, I'd genuinely like to hear from you. There's no pressure, just an honest conversation to see if what I do aligns with what you need. You can easily book a 20-min call right from my website. Let's talk about making your work life a little easier.
FAQs — Boston
How do I know if AI is worth it for my Boston business?
The easiest way to tell is if you have repetitive tasks that take up a lot of employee time. If you find yourself or your team constantly doing the same data entry, report generation, or customer query responses, AI automation is very likely to provide a significant return.
Do you work with companies outside Boston?
While I enjoy working with local businesses, my services are entirely remote, so I can definitely work with businesses anywhere in the United States. Location isn't a barrier to getting your processes optimized.
What does the first 2 weeks look like?
The first couple of weeks are all about understanding your needs. We'll have an initial chat, and if it feels like a good fit, I'll send over a simple questionnaire. Then I'll provide a clear proposal outlining the specific project and what I'll deliver.
Is my data safe if I use AI automation?
Absolutely. Data security is paramount. I work with established, secure AI platforms and adhere to strict data privacy protocols. We'll discuss all security aspects and data handling procedures before any work begins, ensuring your information remains protected.
How long does it typically take to see results from an automation project?
For many targeted automation projects, clients often start seeing tangible results, like reduced manual hours or faster processing, within 4-8 weeks of the project starting. The exact timeline depends on the complexity of the specific task being automated.